Meal prep software for Toronto, Ontario.

Yes. You draw the areas you deliver to as zones on the map, and each zone gets its own delivery days, windows, fee and minimum order. The route for a day is built from the orders inside those zones, so a downtown run and a 905 run are two routes with two drivers on the same day, each with its own stop order — not one list somebody splits by hand at seven in the morning.

You set the tax rate yourself in settings, per location, and choose whether your listed prices already include it or it is added at checkout. Mealforma does not decide the rate for you and does not file anything — which items are taxed and at what rate is between you, the CRA and your accountant. The rate applies to the order rather than per item, so a menu that needs two different rates on the same receipt is not something the software splits today.

The driver marks the stop as failed and picks a reason from a list you write yourself — no access, road not ploughed, nobody home. The failed attempt is kept as it happened, and the re-delivery is a new record that points back to it, so you can see how often a building or a street costs you a second trip instead of guessing.

Each customer's address carries their own access notes — buzzer code, which entrance, leave with the concierge — and the driver sees them on the stop rather than in a text message. A photo on delivery is recorded against that stop, so when a customer says the box never arrived you have the handover on file.

Yes. Staff get roles with permissions, so a kitchen account can open the production lists and the labels without seeing customer payment details, and a driver only sees the stops on their own route. Changes to orders, prices and customer records are written to an audit trail with who made them and when.